Members

Articles

• Member statuses explained

  What every status value on a member record means, how application status and payment status work independently, and when expiry kicks in.

• Approving and rejecting member applications

  How to review pending applications, what happens when you approve or reject, and how the rejection cooldown works.

• Inviting members

  How to send a direct membership invitation to someone by email so they can join your club without going through the public application form.

• Bulk CSV import

  How to download the import template, fill it in, and upload it to create many member records in one go.

• Renewing a membership

  How to manually extend a member's expiry date without creating a new invoice, and when to use renewal versus relying on Stripe auto-renewal.

• Sending portal access

  How to issue or re-issue a member portal invitation so a member can log in to their membership area on StatsCentral.

• Managed players

  What guardianships are and how to link parents or guardians to their players.

• What a club manager can do

  Managers run the club alongside you — everything except the club's own subscription. How to appoint one and what they see.